Branch Services

Effective Monday, February 14: Governor Kathy Hochul announced the lift of the statewide masking mandate for all of New York State.  To protect our community, all branch location staff will continue to wear a mask regardless of vaccination status. We strongly recommend members wear a mask when at a branch.

All branch locations continue to operate as full-service. Members can utilize walk-in teller services like deposits, withdrawals and loan payments, as well as sit with a Member Specialist at a desk. If you would like to sit with a Member Specialist, we recommend you request an appointment. This will help limit wait times due to social distancing and maximum capacity limitations. To help with social distancing, we encourage you to continue to take advantage of the expanded services that are offered through our drive-up teller, as well as our digital resources. Please refer to our Resuming In-Branch Access page to learn what to expect at the branch and the safety measures we have put in place to keep members and employees safe.